| 2010 Operating Budget & Business Planning Guidelines |
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8. Explore Opportunities Through Service Reviews & Continuous Improvement
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As we continue to navigate through these challenging times, it is important to develop creative ways to reduce costs, improve efficiencies, and explore revenue opportunities. Taking these steps will help to mitigate the budget pressures the City is facing. This corporate action consists of two separate and unique processes:
- Department Suggestion Program
Through the annual budgeting and business planning process, departments are requested to submit ideas and suggestions to reduce costs, improve efficiencies, eliminate duplication, generate revenues, etc. A form will be added to the department budget package to capture these ideas to be further explored and considered.
- Continuous Improvement & Service Reviews
The Audit and Operational Review Committee’s mandate was recently expanded to include:
- Departmental reviews;
- Structural, functionality, and efficiency reviews; and
- Overall management review
As part of this mandate, a Continuous Improvement Program (CIP) was recently initiated, which is a process the City uses to drive process improvement and continuously identify opportunities the City can benefit from. |
